This review is about an IG1000 Inverter Generator brought from Machine Mart in 2016. After 3 years and virtually no use it would not start. Despite cleaning thoroughly the service department insisted it needed a new carburettor. Clearly it must have been a manufacturing defect but MM would not contribute to the £150 repair, which is nearly cost of original purchase.
Explained this to customer care call taker in Nottingham, he was not interested. When asked to speak to senior person was told they will tell you exactly and was arrogant to the extreme.
Machine Mart customer care is shocking, I would avoid this company in future
5 years ago
Machine Mart has a
1.8
average rating
from
249
reviews
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