I bought a compressor on 15th January and it hasn't worked properly since purchase. Eventually I was asked to take it into the Glasgow store which I did on 25th February. I called tech support on 3rd March and was told by the technician it would take at least another 15 days as that was the aimed turn around time. Obviously I was not satisfied and was told to speak to customer services which I did. I received a call at 3:44pm telling me that they would prioritise the job and I would have further information the next day. However at 3:53pm on the same day I received a call to say the compressor was repaired, it was only an adjustment that was needed, and that they would dispatch my compressor by courier. Excellent service I thought however 4 days later still no sign of delivery. Fortunately I am not in business and relying on this to make money but I have to say in this day and age Machine Mart, although their staff on the phone were very polite, are way behind other companies in terms of customer service. This was my first purchase with Machine Mart and because of the experience sadly I think it will be my last.