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Anonymous
PLEASE SAVE YOUR MONEY AND BUY ELSEWHERE. Terrible experience with machine mart regarding a purchase made over a month ago and still not sorted. Waited 3 weeks for a delivery costing nearly £300 that they had promised on multiple occasions and nothing. After 8 phone calls and multiple emails no one could advise me what was going on and none of the management team who could actually sort my issue would speak to me it all had to be done through email. When the items did come they were damaged - still chasing them for compensation as I am absolutely appalled. Olivia the manager who I've emailed many times has not replied offering any resolution neither has her boss Steve Carnell who I was assured on many occasions was dealing with the matter. I have been passed from pillar to post, spoken to in an unprofessional manner and ignored. I expected much more from this company and would not buy any further items from them or recommend them to anyone. Please save your money and buy from elsewhere as any issues you have you will be chasing them down the line. Absolutely disgusted with the lack of customer care from this company.
4 years ago
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Machine Mart has a 1.8 average rating from 249 reviews

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