This was my third time ordering enamel pins from MadeByCooper and, to be completely honest, I was a little disappointed with the results on these pins. I'm not sure if it was poor timing on my part, but I placed an order during one of their multiple order promotions, and I wonder if they just got pretty swamped with orders. Either way, the quality wasn't as great as the last two orders I've gotten from them. These pins had a lot of missing enamel, specifically in the spots of the bobcat. The enamel was sunken in on a few pins, resulting in a weird bubble effect. Some pins were chipped, others had large flecks of metal showing. I picked out 20 pins out of the 100 I ordered of this design that I will absolutely not be able to sell at the full price I had set for these. I don't think I'll have an issue selling the defects at a discount, but it is unfortunate to receive such a large quantity of faulty pins (no where near as bad as an order I did with a company previously to finding MadeByCooper, but it still brought back bad feelings) in a single order. Despite that though, as usual, the communication was great, the shipping was speedy (though I still have not received a shipping notice about the other order of pins I got alongside this one), production was done within a good time frame, and most importantly, people still really like the pins (: I'm still very happy with MadeByCoopers service, and will continue doing business with them.