I work very closely with Legslavish who is the world's only regular reviewer of hosiery and hosiery products. I deal with brands, suppliers and stores from all over the world. I ordered a suspender belt from MadeByNiki.com. It took a whole week for the product to arrive from the point I ordered. The confirmation email I received was addressed to somebody completely different and when I queried that I got a one line response with no real explanation or apology. The product is good but the process and customer care is awful. I won't be using this store again for a long time.