I found the delivery cost excessive in light of the fact that it was a just a plastic bag and some tissue paper. Additionally, I would welcome an opportunity to be able to chose delivery method- it is beyond me why a recorded delivery is forced onto the client (other luxury brands either offer delivery free of charge or at least offer other- more economic options,e.g. Agent Provocateur). Additionally, pre-paid return postage label would be welcome. Lastly, the sizing seems to be miles off! I ordered two sizes which I normally wear and the fit was extremely poor. The fabric and stitching quality however, was very lovely indeed.