I recently bought a SteelCase think chair. The description of the chair says that the castors are compatable with carpets. They are not, as they cause the piston of the chair to drag on the carpet and bottom out. I reached out to there service department and their response was, "To bad, you can buy new wheels on ebay or amazon"
Do NOT buy from MadisonSeating.com
3 years ago
Madisonseating has a
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