Since Metal Hammer were taken over by these, I cannot log in to manage my subscription. I request a password reset and the email link that that advises me to follow the link to reset my password then takes me back to the page that I need to enter my email address into to request a password reset.
I have emailed the customer support but the responses I got essentially send me the same link over and over again.
It does not matter how I explain the problem the response I get are of no help. I even recorded my screen to show the issue as a video file for them and I was sent the same link again.
Terrible customer support.
3 years ago
Magazines Direct has a
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