THIS COMPANY IS A TOTAL FRAUD. AVOID AT ALL COSTS! 5.12.2021 I ordered Guitarist magazine as a gift . Right after the order I noticed even better magazine Guitar World. Because it states onthe web site that I have 14 days free cancellation, I decided to order Guitar World and cancel Guitarist. So I sent an email to cancel Guitarist about half an hour later than I made the order. After one week I checked my magazine account online and I saw that no cancellation had not been made. so I contacted them by chat. The advisor told me that cancellation had been made and all money was refunded to me, but it would take a few days to see it online. So I thought everything was ok. So after a few days I checked again and my account looked really strange so I contacted chat again. The advisor told me that BOTH magazines were suspended!!! I told her that I already cancelled the other one, but she said it wasnt!!!! She said that I have to pay for one issue of Guitarist, because it was already labelled. I told her THIS CANT BE POSSIBLE. I CANCELLED IT HALF AN HOUR AFTER ORDER AND IT SAYS THAT I HAVE 14 DAYS FREE CANCELLATION. ALSO I DidNT WANT TO CANCEL THE ORDER of Guitar World AND I HAVE NO IDEA WHY IT was SUSPENDED. I used almost an hour to correct this thing with their chat advisor and still it was not fixed. I thought this would be a nice easy way to get a gift for my Brother but this was nothing like that. So I sent them an e-mail about this but never got an answer. I contacted their chat again today, because to my total surprise I could see on my dashboard that my christmas gift order (made 5th Dec) for my Brother (one year subscription of Guitar World) was ENDING ON JAN 2022!! So I contacted their chat and after waiting a long time once again I was told that everything is fine and that my subscription was RENEWED 13th dec (and would continue until Feb 2023). I don’t understand how it can be renewed because it was my first order, but at least it was ok. I THOUGHT! Then I started thinking about it some more and decided to contact the chat again to know why I couldn’t see my order on the dashboard. So this time I was told (by a different advisor) that I had NO subscription of guitar World for 2022 at all and that she couldn’t fix the problem, but somebody would send me an email after some days and tell me how the subscription would be renewed! So the first advisor lied???!!! At this point I realised that it’s impossible to continue this because clearly there’s no sense in their actions. So I told them to cancel my order and refund my money. I regret ever ordering anything from them!