The process was very easy and the price very reasonable. However it was necessary for me to have a monthly direct debit rather than six monthly or annual. I double checked my order, and asked my husband to check and it seemed that monthly was what we had ordered. Yesterday I received confirmation from the magazine itself and the direct debit is annual. When I phoned them the best they could offer was six monthly so I had to cancel the subscription. I realise this could be seen as a small issue but it was important to me, so this has proved to be frustrating and very disappointing.