Hi I was disappointed that having ticked the box for the 2 subscriptions I purchased to start in January I received a letter last Friday) stating they were starting in November, adding insult I had also received two Christmas gift cards to inform the people who I had purchased the subscritpion for to let them know what I had bought . After calling your office on Monday (18th) I was told by a gentleman named Chris that unfortunately the labels were printed so the magazine could not be stopped but he would look into it and get Ross to call me back on the Monday. After waiting all day I called the office again speaking to another member of staff who told me that the magazines could be delayed until January and he would make sure this request was adhered to. He did say he would send confirm this by post but to date I have not received anything.
11 years ago
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