Purchased a Magnet trade kitchen after being ‘introduced’ by a fitter. They apparently took incorrect measurements so the design they gave us did not fit the space. After taking the units that didn’t fit from my house and promising to refund that day they have now advised that they cannot refund without the fitters permission as it’s his trade account, despite me paying Magnet directly from my debit card. I’ve asked for the units back as I paid for them which they’ve refused. I believe this is fraud. In addition I’m still outstanding items including doors and the kitchen is of poor quality.