I would strongly advise against using this company. The level of service has been appalling from the Hemel Hempstead branch. Not only did they include 4 different ranges in our order, but they measured the space incorrectly and forgot to include several cabinets which meant we would have ended up with a kitchen that did not fit the space and was a mish mash of cabinets. I decided to give them a chance to rectify this and reached out the the head of customer service who kept passing our case on to another branch. They quoted at a much higher price and refused to compensate us at all for all the mistakes they had. If you are on the fence DO NOT go with Magnet. Howdens provide a much better service and more importantly, get all the details right so you’re not left with half a kitchen.
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