The kitchen cupboards and worktop were good but the experience was unpleasant. The design included products that were completely superfluous but I was unable to return eg: end panels costing in excess of £500. Communication with the customer was terrible eg: warning of Christmas closures and change of payment date with 24 hrs notice to pay the balance. Worst of all, a bullying and rude manager at the Holloway Rd branch who was unable to apologise for any company errors, let alone sort them out. He just left me shaking. The experience was very unpleasant.
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