The back popper on the slippers came undone every time I put them on so I returned them using the company’s own website. The site was very difficult to use and only one address produced a label and bar code. Apparently this address was wrong and they are refusing to return my money until the goods are returned to their website. Quite how this will happen if the address is wrong I don’t know. I have given them proof of posting but still no money. Don’t buy online. It s too risky.
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