Today after 5 years of not shopping with majestic wine my friend and I popped into the Battersea store to buy 12 bottles for my friends new flat... Natalie the manager is extremely blunt and rude- really unfriendly and was also blunt to the customer next to us. I understand from working in the wine trade the strain managers at majestic have- but I was embarrassed to take my friend as in her words ‘she was vile’ were said as we left. If I behaved or any of my staff behaved like that to my customers there would be a problem. Luckily I helped my friend choose wine and buy so you should give me commission for doing your job for you.