Just received my venetian blinds, the installation guide is poor (and the link to the installation video online was missing) and there are attachment clips which are clearly visible from the front of the blind. This was in NO picture on there. When speaking to their customer service team, I was informed that I should have checked the installation guide to understand that "Images on the page is for illustration purposed and we have this information available on our how to guides". So, their images are inaccurate but they aren't willing to refund when I asked because they were made to measure blinds. Despite the fact that they were mis-sold based on the images. The blind works, but the aesthetic is broken compared to the images of the "blind" that they sell. I have lost complete trust in this company to provide products that are accurate according to the pictures and will not be purchasing from them again. I would advise anyone thinking to purchase from them to try a different company.