I first want to start out by saying I love the mission and aim of MAMOQ and all of their partner brands. To me, a company with a mission that actually creates a place facilitating meaningful change is something we should all support. On that note, I got two products from MAMOQ, some super comfortable socks, and some bamboo straws. One of the bamboo straw actually split down the middle. Which if that was the end of the story I wouldn't have given them a five-star review. I messaged the team and told them what happened. Not only did they take the time to document everything and give me a full refund even though only one of the straws split, they also listen to me ramble on about possible ways to improve the staws design so it wouldn't split in the future and from the conversation I'm sure they are going to pass that on to the manufacturer. I will definitely get more products from them in the near future. I'm just glad companies like this are around now. Thank you again mamoq.