This company is a SCAM! BEWARE!! If you need to return or exchange your product they will SCAM you out of your money!!! I bought a trio bracelet for my husband for Christmas. It fit too large so I wanted to exchange it for a smaller size. They sent me the return label and I sent back the bracelets in the original box I had received them. After many weeks of emails back and forth asking about the status of my exchange, the customer service rep named MILOS, informed me that I had sent them an EMPTY BOX!! I responded requesting to please investigate further, as I most definitely had NOT sent an empty box back. MILOS never responded to my emails again. So now I am out of the bracelets AND my money. They are SCAMMERS, please do not buy from this CROOKED company!!