Shocking customer service, even worse quality of clothes. Don’t expect customer service to reply to your emails no matter how many times you chase them. Don’t expect a refund to your card but rather a credit note, and they will refund you less on the credit note than you paid. The parcel delivery company will also change during the process from Hermes to Royal Mail so tracking won’t work. Delivery takes ages too, it’s been 2 weeks and I’m still waiting on my parcel to arrive with shipping days constantly being delayed with no updates. You also have to pay for returns Better off going boohoo man, same quality for fraction of the price.