Extremely Disappointed with Delivery and Customer Service
I recently made a purchase from Manière De Voir, lured in by their promise of a 2-4 day delivery window. Knowing I would be leaving for a month-long vacation on the 4th of July, this seemed perfect. However, the nightmare began the moment my package was shipped.
From the day it was dispatched, the FedEx tracking page clearly indicated that it wouldn't arrive until the 4th of July—too late for my travel plans. I immediately reached out to the customer service team to express my concerns, but all I received were canned responses and reassurances that the package would arrive by the 28th of June. Fast forward to the 28th, and the package was still stuck in the UK, showing a delivery date of July 4th.
I reached out again, asking them to re-ship my order with express delivery as they had promised. Their reply was frustratingly the same: wait for 3 working days for an investigation, despite my continuous reminders of my impending departure.
Even more disappointing was their evident lack of reading my emails thoroughly. Each response felt like a generic copy-paste reply, showing no real effort to resolve my issue with the urgency it required.
In summary, my experience with Manière De Voir has been utterly disappointing. They failed to meet their delivery promise, and their customer service has been far from helpful. I expected much better from a company known for quality.
9 months ago
Manière De Voir has a
1.7
average rating
from
233
reviews
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