ManoMano has an excellent customer service when you wish to get advice choosing a product. But once you have placed your order, then …!
1. ManoMano's tracking system is a scam. You cannot track your order. At all stages it will display the same information on the screen.
2. The estimated delivery dates, are likewise a scam. Delivery was one week away. A text was sent some twenty minutes prior to delivery, informing me of the delivery.
3. Twenty seven days has passed since I emailed a complaint to ManoMano, [and not withstanding several calls to remind ManoMano of the complaint], nevertheless, ManoMano has so far chosen not to respond.
4. wishing to return the product, numerous calls had to be made until finally I received the correct return form. Long after returning the product and presenting the return receipt, I'm still waiting to hear about the refund.
By all means, use ManoMano's website to search for the right product. but once you have found the right product, you may wish to buy the product direct from the seller, or from an alternative company.
1 year ago
Mano Mano has a
1.3
average rating
from
52
reviews
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