Been having issues with our internet dropping out for the last several months, but have been putting up with/making the best of it rather than deal with Manx Telecom's horrible customer (dis)service. Eventually it got to the point where the internet was dropping out every couple of minutes and was virtually unusable, so called MT and reported the fault. Manx Telecom advised that an engineer would attend within the next five working days and that we would be contacted with a date/time. Of course, this was not done and an engineer turned up in the middle of the working day with no prior notice, no change to make alternate arrangements with my workplace, and no opportunity to make sure the socket etc was easily accessible for the engineer. Manx Telecom provides a substandard and overpriced service, does not rectify their mistakes in a timely fashion, and is disorganised and chaotic in their approach to visits to customer properties.
2 years ago
Manx Telecom Trading Ltd has a
1.2
average rating
from
5
reviews
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