1. Appalling and shockingly unacceptable customer service. Wont call back . Wont reply to emails 2. Can be abrupt and rude 3. Wont trust them on technical matters. The mechanics couldn't identify an issue for 6 months. Also due to the fact that they couldn't care about fixing the issue. Different garage picked up what was wrong in a few hours! 4. Dont relay accurate information. Asked to pick up car, and then on collection noticed a major issue. Denied that they caused it. Well, issue wasnt there when car was dropped off. 5. LIARS!.. Lie to your face that car is being fixed. Said car will be ready for collection after programming . And didnt look like they did any work to fix it. STAY AWAY!!! . Take your car somewhere else!!!