Paul was incredibly patient and helpful, tailoring the service he gave to what I was after. I wanted help choosing the parts of my bike so he graciously gave me a reverse bike fit with loads of advice and he got in some parts for me that he could get cheaper. He then taught me how to build my bike, lending me his fabulous equipment and giving me far more of his time than I paid for. The whole thing was an amazing experience: I now understand how my bike works and is put together far more and I'm riding a bike that is made for me and it feels fantastic! I would recommend Paul and his team to anyone :) thank you so much!