Poor delivery service, but was refunded the delivery First delivery was unsuccessful as they couldn't deliver within the stated 2 hour window (I waited almost an hour after the window), which isn't so bad as delivery was rescheduled but not until the following week. The second delivery was, however, inadequate. All they did was drop off the cooker in my hallway right next to door, still wrapped, no where near the kitchen and quickly went off down the road before my plasterers could get them. It was true that the oven wouldn't fit round into the kitchen will all the packaging, however it would have done without the packaging (which the website claims they would do, if doesn't fit with the packaging) The "solution" I was given after ringing was a delivery refund, but that hasn't solved my problem of actually getting my cooker into my kitchen. Plus I'm also left with all of the packaging to deal with now. 2 stars as they issued a delivery refund, would have been more if they actually rectified the problem. The cooker looks great though, not that that's useful though