We found Marks Electrical while searching the web, having been let down by one of the so-called larger electrical goods suppliers (the fridge freezer we ordered suddenly became "out of stock", and they tried to sell us a much dearer model). No such problems with Marks Electrical. We found the model we wanted straight away, and were able to pick a specific day for delivery the following week (a Sunday delivery date was available, but was earlier than we wanted). On the day before the delivery was due we received a text giving a four hour time slot. On the day of delivery we received a further text, with a more accurate time within that four hour period. The delivery went ahead with no problems, and the two men that brought the fridge freezer were extremely pleasant and efficient. We are very pleased, both with the fridge freezer and the excellent customer service. Thank you.