Utterly awful and disgusting service. Bought a washer dryer from this company and was told we had 48hrs to report any damage or malfunction. Case looked OK so the machine was put in place and switched on. Apparently, customer service say that's my mistake!!!! The dent I then noticed in the front panel of the machine was now uncovered by their "guarantee" to replace damaged goods. Ive just been told because I plugged it in, I'd installed it and it had been used! How the hell do they think I'd see if it actually worked without plugging it in!?!?? I'm left with a damaged product which they refuse to replace. Buy from them if you want, but whatever you do, DON'T PLUG IT IN!!!! Utterly useless pretenders. Hope they're ashamed, I would be!