I ordered a new cooker on the Monday and my order was booked for the Thursday. I received confirmation emails advising me that final delivery slots would be sorted on the Wednesday night. They were. Delivery drivers called about 25 minutes to tell me they were on the way. They were able to find us in our rurual area which not everybody can do so I was very pleased when I didn't have to keep a look out for the vehicle. They were very polite and helpful putting the appliance exactly where I needed it to be. The small space was not a problem for them. I have used this company before for other electrical items and would thoroughly recommend them