Unbelievable experience. Ordered a replacement double oven and paid for installation. Never got a text about delivery the night before despite being told I would. Got two conflicting delivery times on the day of delivery, phoned them and was told they were coming 16.47, they came at 12. Lots and lots of threats of fining me if they can’t deliver yet they can mess me around with no consequences?? Luckily I was in. The guy then said my fuse board (only 20amps) and wiring wasn’t sufficient. Why not? The double oven I have was fine so why not this new one?? He wouldn’t install the new oven. I phoned to cancel the order only to be told that, on ordering, I had confirmed the fuse was 32 amps so I would lose my installation fee, £54. Who, apart from electricians, knows what amps their cooker fuse is?? They have now lost me as a customer forever all over £54 that they are not entitled to. Thieving scum. We’ll see how easy it is to get my refund. Steer well clear.