Do not use this company. We bought a refrigerator from them. They said they would deliver on a Monday. On the Sunday before at around 9:00pm or 10:00pm they texted to say they would deliver between 6:30am and 8:30am! Their T&Cs stipulate any changes to scheduled delivery must be advised to them before noon the day before or incur a penalty. So missed that window. Between 6:30am and 8:30am, the family is getting ready for work, son getting ready for school. They arrived late, son was late to school as a result, they didn't level the fridge or finish the job. We tried to level the fridge ourselves but this wasn't straightforward so we asked them to return to complete the delivery. We paid additional £ for this and told them not to come at 6:30am. They came at 6:30am! The operatives who arrived didn't know how to level the fridge and said we shouldn't have had to pay for them to come out to finish the installation. I had to point out things to them on the fridge and in the installation manual and they scratched up the floor while they tried to level it. It was more crooked when they left than before and I have had to finish levelling it myself. Worst customer service I have ever experienced!