Absolutely shocking experience, brought 3 appliances, unpacked after a week due to having flooring down to see the washer was so dented the door wouldn't seal shut, not plumbed in or used the product, got offered £30 compensation for a washer that is unusable, then got told I could send it back for a cost of £70 but wouldn't give me anything for it like wtf
Then after speaking to Amy who has no customer experience in my eyes and is extremely rude and has no empathy. To be told no go to the manufacturer (for damage on their product they supplied???) This company should be ashamed robbing people with advertised as new products to be given dented,damaged and unusable products. Appalling company, no morals and pass the buck to the manufacturer rather than apologising and replacing the item they damaged, take no responsibility surprised they are still trading. Do not buy from this sham of a company.
1 month ago
Marks Electrical has a
4.5
average rating
from
1,122
reviews
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