It's has been nearly 6 weeks since I raised the non delivery of the washing machine SO-040472 Marks Electrical said they would look at video footage of the loading of the appliance and I still have no confirmation on the washing machine status. I did mention on a numerous correspondence that I had ordered 4 appliances of which three were deliver and photo's taken of the delivery but not the missing washing machine. The delivery driver's log book had a black star next to the non delivery washing machine to say it was not loaded on the vehicle. I would appreciate a quick closure to SO-040472. As I have heard nothing from Marks Electrical I will need to take it to the next level and email Mark Smithson. Many Thanks Matthew