The driver who delivered my washer-drier (Ashley) assaulted me in my own home. So far the company have been uncooperative about informing me what they have done to reprimand this incident and to protect future customers. The installation I paid for was not done on delivery, as the driver alleged a part was missing. When a second worker arrived after I had purchased the part, it turned out the old part was not missing after all. The second worker installed the machine, which was done badly so that the machine constantly filled with water. I asked for a third worker to be sent out to fix the problem. A third worker was sent out to fix the problem, and actually did not fix the problem so the waching machine continued to constantly fill with water. Eventually the manufacturer (indesit) was contacted and sent somebody out to fix the problem which was done effectively. However the company have yet to inform me what (if anything) they have done to reprimand the assault that the first worker (Ashley) committed, or what (if anything) they have done to protect future customers. An incompetent and dangerous company. Avoid at all costs.