On Saturday evening we discovered that our freezer had failed sometime during the week and most of the contents were defrosted. All the guaranteed next day delivery companies couldn't deliver until Wednesday at the earliest. Marks Electrical was our next stop, they had the freezer we wanted at significantly less than other suppliers who may be associated with Vowels! They also had it in stock for collection unlike every other company we had tried. Early doors on Sunday we drove to the main warehouse in Leicester to collect our order, the staff were brilliant and extremely helpful we were in and out in under ten minutes. The warehouseman even loaded the freezer into our car Volvo V50. I had measured the dimensions before ordering and had brought rope to tie down the boot lid as it should have been too long! Once he had worked his magic to fitted, just and we left with the boot closed. The freezer is installed and although the lost food was less than our insurance excess, the whole pain of the incident was eased by the ease of ordering, friendly service and efficiency in obtaining a replacement. Thank you, and we hope you all have a great Christmas.