Great price, great communications, free delivery, prompt and exactly on time. The Samsung fridge freezer was top of the range and expected it to be pristine, other companies could not match the price, nor delivery for 4 weeks! Needed this before Christmas, it arrived early on 23rd in the pristine condition I expected it, our delivery guy took the packaging off and brought it safely in to position, it was rather large over 2m on the truck coming through the house. We were texted and phoned to be kept informed of delivery, we took a chance on Marks Electrical as we are nearer London than Leicester, but have been totally happy so far, now it's up to the fridge freezer to perform too... Thanks to their driver too, he did a great job!