I ordered a Bosch induction hob Sunday morning 11 a.m. for free next day delivery . At 15:00 hours I received a text telling me the delivery time would be between 13.00 and 15.00, on the day of delivery I received a phone call at 12.40 telling me they will be delivering in 20 minutes the delivery man was polite and insisted I open the package why he waiting to make sure it was not damaged, unlike most delivery men who can’t wait to get off the doorstep. The hob is fitted and working perfectly I will definitely use Marks Electrical again (very competitive prices too)