Terrible customer service. They delivered a fridge that turned out to be faulty from the start. Then lied about contacting the manufacturer, Who they say needed to confirm it was faulty. I had to take matters into my own hands. The manufacturer confirmed that nobody from Mark Electrical had notified them of a fault. 5 weeks later I still have a faulty product sat in my house whilst they tell me that a replacement is now on back order! After 5 calls to Marks Electrical and 6 calls to Samsung, I finally got the manufacturer to sort it out! New fridge on its way in 10 more days That’s 6 weeks to sort out being delivered a faulty product. Simply discussing! DO NOT TRUST A WORD THEY SAY!