Bought an item, selected delivery date, but due to work commitments, I couldn’t be in to take delivery..... they will not deliver to a safe place, or change delivery address, so your basically stuffed. I contacted customer service via email..... no answer. I phoned customer service on Tuesday, enquiring as to wether It was possible to arrange another delivery date, and was told they’d get back to me..... I heard nothing. I contacted customer service on Wednesday, and spoke with the same woman who told me she’d phone me back that day...... I heard nothing. Today, Thursday, I’ve received a text informing me that my money has been paid back into my account.... minus £50.00! The moral of the story is..... shop at a more reputable store who use a choice courier, as this outfit prey on the publics desire to buy goods cheaper......then after adding the requirement of a signature on receipt its £50.00 in their pocket should you not be in to take delivery..... easy money suckers!!