Visited the new store to purchase 2 TVs, one for my elderly mother and one for myself, new store big and well presented But nothing is priced!!!! Customer has to down load an app on their own phone and scan every tv to find the ones in the price bracket!!!! Then you forget which price is which!!! Mad, ridiculous , and definitely not suitable for the elderly. I then ask the sales men Sam to write the sizes of screen and price down for us to take away and decided, his reply was “ that’s a waste of paper” he did however print the info off and we left, sorry this is not how we like to choose a new item , will not return, purchased from John Lewis where we had prices and excellent service, please bring back price labels!!