We booked Beechcroft Cottage in Dartmouth for one week in July 22, for a family holiday. We paid top price to stay at this property (£5k) during the school holidays. Please see DebR review below because it is precisely matches our experience (I wished we had seen her review before booking). So 11 months later and Marsdens, under Original Cottages, have done nothing to improve the points that were pointed out by DebR. We complained with 40+ pictures showing the appalling state of the property but got zero support from Marsdens / Original Cottages. No compensation but moreover zero action to improve standards meaning that some other poor bugger is going to have an equally bad experience in the near future (unless they read these reviews beforehand). Have previously used Marsdens and had a pleasant experience so am even more disappointed with them for not taking action to keep high standards across the properties they advertise. Will not use them again as a result of their inaction. Will go elsewhere.