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Carl Walsh
I found a car on Autotrader I liked and used the dialog box on Autotrader to contact Marshalls the dealer. Callum rang me and gave me the hard sell saying the car was his former company vehicle and was in as new condition. I arranged with Callum to drive the 80 miles from Cheshire to Worcester to purchase the car. Before setting off to Worcester the following day, I rang the dealer to make sure the car was still available , Callum said that they would reserve the car so that my journey wasn't a waste. When I got to the dealership Callum wasn't available so I dealt with the branch manager and we agreed a price for my trade in vehicle and the deal was done. Then after over two hours of hard sell and having agreed a deal came his bombshell, the cars advertised price wasn't the cars actual price and the car was in fact over £4000 dearer. Obviously I'm very unhappy with how deceitful this dealership has acted, stringing me along, wasting my time and fuel and worst of all not being honourable. Toyota cars are great, Marshalls are not. If you do want a Toyota then take my advise and buy one form a more honourable dealer
2 years ago
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Marshall Motor Group has a 1.9 average rating from 65 reviews

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