DO NOT buy a car from this dealership!
I bought fairly new Golf (2018) in August 2022 from their Croydon dealership online only to be told on the day I took ownership of the car that the second key didn't work (they hadn't checked) so I would have to wait 2-6 weeks for a new key from Germany - I'm still waiting some 3 months later.
Other problems include selling me the car with a perished tyre that became too dangerous to drive on and I had to replace - even though it was an advisory on their mot and I asked them to replace it as a condition of sale - they refused saying it was safe. NOT for long it wasn't! It developed a 4 inch tear in the tyre wall!
There were some other more trivial issues that they initially said they were going to sort out only to then just ignore me. Basically as soon as they had my money they lost all interest. In 30+ years of motoring I've never had such appalling after care from any dealer - small or large. Never again.
I've only given one star because you can't not give any stars!.
2 years ago
Marshall Motor Group has a
1.9
average rating
from
65
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.