Absolutely no customer service after I paid $30k over sticker. I ordered a Corvette Z06 during covid and agreed to pay 30k over MSRP. Yeah, I know STUPID. But thats not the issue. The salesman told me that I get $5k in Chevrolet money to use towards anything at the dealership if I keep the car for 6 months. This was to deter people from flipping them. He said it was tied into my name and VIN number and I didn't have to do anything else. 9 months went by and I called the dealership to ask about the deal. The GM text me and told me to call a Chevrolet 800 number to get the offer. They told me that I had to have registered the car within 45 days of buying it to get that offer. I texted the GM back to see what they would do since I was mislead. Now I spent $30k over sticker and bought every extended warranty the offered and gave them a check for almost $200k for this car. The GM would not text me back or return my calls. I then reached out to Rob Marshall and left him a voicemail asking to call me back and NOTHING from him. I also messaged him through Linkedin and nothing there either. This is the kind of service you get from a customer that made them this much money? Pathetic. I even told them I am thinking about ordering a ZR1 if they are able to help me and they didn't care enough to call me back. I know how car dealers are but WTF?
1 month ago
Marshall Motor Group has a
1.9
average rating
from
65
reviews
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