I am so thankful that I came across the Massage Chair Planet website! Finding a massage chair that is the right fit for me was no easy task with so many chairs to choose from on the market. Once I compared them all, I decided on a brand and model and set out to find an online merchant where I could make my purchase. Among all of the online businesses that I found, Massage Chair Planet was a standout. Their website is easy to navigate, the selection is vast and product information is easily obtained. Pricing seemed standard across the board, but merchant reputation varied widely. MCP, accredited with BBB.org since 2016, has an A+ rating and zero complaints registered to their business. Impressive. Tanner was incredibly helpful to me through the entire purchasing process by listening, answering questions, and making recommendations based on what we discussed. He never once rushed our conversation or engaged in a “hard sell.” Tanner was professional, yet friendly, and provided me with the facts needed to make an informed purchase decision. Ironically enough, I decided to purchase a totally different chair after Tanner brought it, and its unique features that would better suit my needs, to my attention. As far as a price point goes, the chair I ultimately purchased on Tanner’s recommendation was the same price as the chair I had originally intended to purchase. Added benefits to my purchase included free white glove delivery and a 90 day, risk-free trial voucher. This voucher was incredibly important to me because where I live there are very few brick and mortar businesses that carry massage chairs, and none carried the chair I was interested in purchasing. If, for some reason, the chair I bought does not work for me, with this voucher I can send it back without incurring hundreds of dollars in shipping costs. I am hoping I do not need to use the voucher but having it available to me puts my mind at ease since I placed the order for my massage chair sight unseen. I highly recommend Massage Chair Planet based on their high quality of customer service, comprehensive website, wide selection of products and outstanding e-commerce reputation.