Used to be great but have diminished rapidly recently. Always had some problems but their comms were good & things were sorted. However, in trying my first BTC deposit, it has become 'lost' despite using MCX's wallet address & that address appearing on the senders blockchain. What really has sent me over the edge was a deposit made on 14 April from my bank directly to MCX. Used to be instant but was informed that it would take up to 48 hrs. 48 hrs later it still hadn't appeared. I've been on their 'chat' & emailed MCX numerous times but they have yet to send any response in over 2 weeks. I think they have turned into scammers. Now, a phone number that used to work, 888-629 2003, has been disconnected.