I’ve made a purchase more than two month ago. I have no parcel and I have no idea where is it. The worst thing is that matches customer support is doing absolutely nothing and not only not helping, but doing some strange thing that are not in client’s interest. After a month of my purchase I started trying to reach out matches customer support to help me with UPS. The parcel was at my country, I paid huuuuge tax (that is almost half of a price of my parcel), but I don’t know why ups was not delivering my parcel. Matches customer support did absolutely nothing and some day without even talking to me they mentioned that they asked to return my parcel (I was not asking that!). I wrote back immediately and asked not to do that. But parcel was delivered to some facility already, that was told by ups, because matches couldn’t answer me at all. They kept ignoring me and after 9-10 days they messaged that parcel was delivered (they meant to me!), this is a nightmare! So it’s been more that 2 month after the purchase, I have no parcel, no money, no help. This is like the worst experience ever. Please do not use this website, you loose your money, your nerves and get nothing