Dear Customer Service, I have made order on 25th of Feb 2024 and received it on 29th March, and I returned the items on 1th March after submitting return request successfully getting a return authorization number too. It was delivered to you on 11.03.2024. The answer is:”Unfortunately, orders placed with MATCHES prior to 8th March 2024 cannot be returned. There are no exceptions to this, we sincerely apologise for any upset or inconvenience this may cause. Unfortunately, we are unable to assist you further.“ In my opinion it is a criminal act, and as I see they are still running the website/business. Is there any class action lawsuit in progress?