DO NOT BUT FROM THIS COMPANY! THEY WILL STEAL YOUR MONEY AND TIME! I ordered a few months ago a pair of gucci princetown as I liked my previous ones so much (bought my previous ones straight from the gucci store) but this time I thought why not online? after I ordered them online the shoes arrived and I thought yay lets wear them, after not even joking 4 minutes with a protective layer the front of the shoe (wooden material) just broke off? I have never seen something like this? I contacted them straight away and returned the shoe! they promised it wont take longer than 3 weeks... well its been now 8 weeks and during the waiting time they nearly ignored all my messages! had to contact my credit card company trying to get back my money... today after these 8 weeks they finally got back and said, they wont give me a return? and that they will send the shoes back? now I'm sitting here thinking, you guys left me in the dark for weeks, ignored me, sold me a faulty product and you wont even refund me my money? I bought the shoes back then to wear in summer as they are slipper? I do not need them especially a faulty shoe for this price nearly £500 to wear in winter now? I JUST WANT MY MONEY BACK! so if you consider investing in such an expensive shoe please please go to Selfridges or directly to the store but DO NOT BUY FROM THEM