the loadup drivers showed up reeking if marijuana and tracked dirt throughout my house. and then probably because of the obvious drug use that had happened shortly before entering my home, they attempted to carry the frame out without properly dis-assembling it so that pieces continued to fall off and 1) wake my sleeping 5 month old 2) leave major chips in the freshly painted walls and 3) knock multiple picture frames off the walls, two of which are broken. they also left pieces of the mattress frame laying in my front lawn when they left. I did everything that i could to facilitate a smooth pickup and understand that moving big pieces of furniture will never be seemless but this was outrageous.